Refund policy

We want you to be happy with your purchase. If you're not fully satisfied, you may return your item within 60 days of delivery for a refund or exchange.

To be eligible for a return, items must be unused, unopened, and in their original packaging — for hygiene reasons, we're unable to accept returns on opened or used skincare products unless the item arrived damaged or faulty.

To start a return, please contact us with your order number and reason for return. Once your return is received and inspected, we'll notify you of the approval status of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Return shipping costs are the responsibility of the customer, unless the item was received damaged, defective, or incorrect, in which case we'll cover the cost.

Refunds do not include original shipping charges, except where the return is due to our error.